Payment Policy for Infinity AccessNET and Infinity-at-Home Services

BILLING / INVOICES: Infinity AccessNET bills for services in advance. Invoices are mailed during the first full week of the month and are due on the 25th of that month. This covers service beginning on the first day of the following month. Invoices for new services include prorated fees for the remainder of the month in which service begins, and the following calendar month. Example: If your account is paid through June 30th and you are billed quarterly, you will receive an invoice by June 10th, due June 25 th, for the period July 1 through September 30. Services for all accounts are to be paid in advance.

MULTI-MONTH BILLING TERMS: Services invoiced on multi-month payment cycles may (Ex: quarterly, semi-annual, annual) imply a service agreement term for the duration of the billing cycle, and refunds are not provided if service is cancelled during the ‘prepaid service period’. (See Cancellation of Service below)

CREDIT CARDS: Infinity AccessNET accepts Visa, MasterCard and Discover credit cards. If you wish, you may be set up on automatic credit card billing. Your card will be charged on the 25th of the month for service beginning the 1 st of that following month per the billing cycle. Unless requested otherwise, your credit/debit card statement will be your receipt.

PAYMENT DUE DATES: Fees for recurring services are due on the 25th of the billing month. Reminder emails are sent out on the 10 th of the following month. If payment is not received by the 15 th of that month, your service may be suspended at that time, until payment is received. If your service is suspended and you wish to reactivate it, there is a $25 reactivation fee. We ask that you keep your email address and preferred contact information up to date. It is your responsibility to notify Infinity AccessNET of any change in Postal address or email address.

LATE FEES: Overdue account balances are subject to late fees, as the discretion of Infinity AccessNET, not to exceed lawful limits.

SERVICE SUSPENSION: Accounts with outstanding balances 60 days overdue are subject to service suspension without notice.

CANCELLATION OF SERVICE: Unless otherwise specified by written agreements or contracts, a 30-day written notification or email (to: account@iaxs.net) is required to cancel a service. Note, there is NO REFUND for prepaid services paid under multi-month (ex: quarterly, semi-annual, annual) billing cycles.

NSF FEES: A $ 25.00 fee will be assessed for checks returned for non sufficient funds (NSF) and declined credit cards.

CURRENT POLICY: This policy is subject to change. For the most current policy please refer to our web site www.iaxs.net/payment.

If you have further questions regarding this policy, please direct them via to account@iaxs.net, or contact us at:

Infinity AccessNET, 9751 Hamilton Road, Eden Prairie, MN 55344
PH: 952-944-7123. FAX: 952-944-0115.

Thank you for choosing Infinity AccessNET

Revised: May 2007