Introduction
Support & Availability
Charges & Requirements
DSL Service Features
Further Information
| Introduction |
Applications include telecommuting, desktop video conferencing, distance
learning, and high-speed Internet access through Infinity AccessNET
for your home or business. Browsing the world wide web has never been faster
for many.
| Support & Availability |
If you want to use DSL service, your loop (your analog phone line) must be qualified by Qwest to determine if they provide DSL service to your location. To have your loop qualified, contact us at 952-944-7123.
STEP 2: Determine if you can get the service in your area. Visit Qwest's Availability page. Enter the telephone number of the location where you want to get the service and click the Check Availability button. If you learn that the service is available in your location, call the number listed on the Qwest page to determine if your phone line qualifies. If it does, and you want to sign up, tell the Qwest representative. He/she will ask if you have a preferred ISP. Select Infinity AccessNET. Qwest will give you a scheduled install date. If you have any difficulty with Qwest or would like advice on availability, call us at 952-944-7123. Continue to STEP 3 below.
If you find that DSL service is not available in your area or for your phone line, and you have further questions, please call the number listed on the Qwest page.
STEP 3: If you want to order measured DSL service from Infinity AccessNET, please complete the our Measured DSL Service Request Form. If you have further questions about our DSL offering before you are ready to sign up, please read through the rest of this FAQ or review our Measured DSL service offering.
| Charges & Requirements |
Single computers with 10Base-T or 100Base-T Ethernet adapters or small
office LANs need ADSL routers. Qwest's package, called the Cisco 675
with Ethernet NIC, sells for $299.
| Check Qwest's site for heavily discounted DSL hardware
to customers and other promotions.
Customers who order DSL service from Qwest and use Infinity AccessNET Internet Services for their Internet access still qualify for the discounted equipment promotions. |
NOTE: Qwest prices and free offers are subject
to change without notice.
If you exceed 2000MB during a month, your account will be charged $30
for each additional block of 1000MB of data transferred
NOTE: As you use this service during its initial release, keep in mind that metering will be implemented sometime in the future. We won't be responsible if you become accustomed to a level of network usage that is above the monthly limit and you are required to reduce your usage when the metering is implemented.
| DSL Service Features |
Infinity AccessNET can assist our customers in making this decision. Infinity AccessNET will also assist potential customers who have frame relay Internet access from another Internet service provider to determine if they can save on their telecommunications costs by subscribing to one of Infinity AccessNET DSL Internet access plans.
You can configure your computer's networking software to use DSL in a
secure manner. For most home users, who don't have multiple computers, the
drive sharing options can generally be turned off. If your computer is part
of a LAN or WAN, your network administrator can configure the permissions
on the shared drives so you can continue to operate safely.
The network settings on your computer relate directly to the configuration
of your network. Unless this network was installed by Infinity AccessNET,
we know very little about its configuration. For this reason, our customer
support staff cannot make specific recommendations on how you should operate
DSL in a safe environment. If you have DSL and you want to make sure you
are operating safely, we offer consulting in this area.
| Further Information |